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stathis125's avatar
stathis125
Explorer | Level 3
3 years ago

401 error when printing

Hello,   In the last couple of months when I'm trying printing from the browser I'm getting the 401 error. Tried incognito mode, cleared cache but the problem still persists.   Thank you. 
Web
stathis125's avatar
stathis125
Explorer | Level 3
3 years ago

Hello, 
Clean install with new browser,

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Can you walk us through the exact steps you take that result in this error as well, Stathis?

 

Also, is this for your own files or shared ones?

  • stathis125's avatar
    stathis125
    Explorer | Level 3
    3 years ago

    Download & install Opera Beta
    Log into Dropbox and open a file that is not shared
    Click on the print button of the browser and new tab opens with the error.

    The same behavior is also on Microsoft Edge.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi stathis125, are you previewing a file while attempting to print it out?

       

      Are you clicking the print button in the preview window itself, or the print button in your browser toolbar?

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