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IsaacRaphael's avatar
IsaacRaphael
Explorer | Level 3
3 years ago

"Add Block Detected" when downloading files

each time I try to download a file I get a message saying "ADD BLOCK DETECTED" although I have allowed all add's inc 3rd party & I have followed the instruction what to do I still get the message!!??...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey IsaacRaphael, can you indeed send us a screenshot of the error you're getting, so we can take a look?

IsaacRaphael's avatar
IsaacRaphael
Explorer | Level 3
3 years ago

HI Hannah

my apology for late reply, please find attached a screenshot.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, IsaacRaphael!

     

    It looks like this pop-up is coming from a site called Dropgalaxy, and not Dropbox.

     

    I hope this helps!

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