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RuthP's avatar
RuthP
Explorer | Level 4
3 years ago
Solved

All files downloaded from Dropbox are corrupt

I have been using Dropbox on my old computer for >5 years. A few weeks before transferring to my new computer, I noticed that my files on my computer were no longer syncing with Dropbox.  To transf...
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  • Megan's avatar
    Megan
    3 years ago

    Hi RuthP, thanks for the info! 

     

    Have you tried re-downloading and installing the app again? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Awesome news RuthP!

 

If you need anything else, give me a shout! 😎

RuthP's avatar
RuthP
Explorer | Level 4
3 years ago

Hello Megan,

All my files have a grey and white cloud - I know what that means!

Is it possible to make selected folders available offline?

Thanks,

Ruth 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi RuthP, the grey and white cloud icons mean that the file/folder you're looking at is online-only. 

     

    You can see more about that here. 

     

    And yes, you can choose the content you want, and then right click it, and select how you want to sync it: either available offline, or online-only. 

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