Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
antozanini
2 months agoNew member | Level 2
All Markdown exports of Paper docs no longer show images
Starting a few days ago, when you create a new document in Dropbox Paper and export it to Markdown, the images no longer appear. This happens because the images in the Markdown file are embedded usin...
- 2 months ago
Hey everyone, thanks for the nudges here - our team is aware of the issue.
This thread, which is about the same issue was just updated.
Make sure to keep an eye on it for any new updates from the team.
Hannah
Dropbox Community Moderator
2 months agoHey antozanini, thanks for bringing this to our attention.
Can you please send me a couple screenshots showing this issue, so we can have a visual?
Are you having this issue with other browsers as well as private browsing windows?
Let me know and we'll go from there.
antozanini
2 months agoNew member | Level 2
Hey Hannah, thanks for getting back to me!
Just to clarify, this bug applies to the feature itself and isn�t related to the browser or operating system being used (since Markdown exports are generated server-side).
To reproduce the issue:
1. Create a new Dropbox Paper document.
2. Add an image.
3. Export the document to Markdown.
4. Open the generated .md file, and you�ll see that the image reference looks like this: "". As you can see, the image URL starts with "https://paper-attachments.dropboxusercontent.com", a domain that no longer has an A record in DNS (which means it no longer exists).
Here�s an example of a Markdown export from Dropbox Paper opened in a Markdown viewer:
https://i.imgur.com/yjoGPTU.png
Note that all images are broken because they point to paper-attachments.dropboxusercontent.com, which is no longer a valid domain:
https://i.imgur.com/DzwC04K.png
Hope this helps!
Note: I didn't upload the images directly in the post but added links instead because of the "Content Not Published
Your post contains invalid HTML. Remove the following invalid tags before publishing: br (data-end), br (data-start), li (data-end), li (data-start), li-code, li-image, p, p (data-end), p (data-start), span (style)" error.
- Hannah2 months ago
Dropbox Community Moderator
Thanks for the reply, antozanini!
Would you mind attaching the screenshots themselves to your next reply, from the camera icon under the reply box?
If you're not able to attach the files from that button, try copy-pasting them into the reply box.
- antozanini2 months agoNew member | Level 2
This is a serious bug that's affecting all Dropbox Paper users right now!
Try the procedure yourself and you’ll see the issue. Keep in mind that the image upload system in Dropbox Paper also uses that domain, so this key feature is sometimes broken as well:
- Hannah2 months ago
Dropbox Community Moderator
Thanks for the additional info and screenshots, antozanini.
I've gone ahead and sent you an email, so we can take a closer look at this with our team.
Just get back to me when you have a moment.
Thanks.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!