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Audio files are compressed/downgraded in quality when exported to iMessage.
I've noticed an issue with exporting/sharing audio files over the last few months, from Dropbox into iMessage.
I often share audio files for work, and I go into the app, click share, then export file.
Recently when I do this my audio files are getting compressed and severely downgraded in quality. I've also noticed file size going from 8-9mb to 2-3mb. The degrading of quality is a major problem.
this bug seems to be continuing and would love to have it reported to the team!
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yes, i just exported a copy of an mp3 and unfortunately it is still converting it to mp4 and halving the file size
i'm sorry i'm not sure I understand the difference. I usually click Share -> Export File (instead of send link)
- Jay
Dropbox Community Moderator
Could you try saving the file to your device first to see if you're then able to share it to iMessage?
It seems to save normally/full file size there, then when I send from there it downgrades considerably from 6mb to 400kb. Even more than sharing straight from Dropbox
- Jay
Hi hw213nw, after some brief research on the internet, it appears that iMessage does compress images, audio and video when being sent.
You can read up in this Apple discussion thread on a possible solution to their restriction, though bear in mind this was back in 2021 so the steps may be different today.
possibly yes but I thought there must be something about the dropbox export - when I drag and drop from Finder on a Mac into iMessage the audio file remains intact.
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