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Pansy L.
3 years agoHelpful | Level 5
Camera Upload thumbnail not showing on mac
I use Smart Sync
I'm on a Macbook Air Ventura 13.5.2
I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder
Since updating to the newest OS that seems to not work anymore and I just see the generic icons now.
If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.
Hi Pansy L., you need to specifically select the images or the folder with images, and then right click and 'Make available offline', give it time to download, and then right click again and 'Make online-only'.
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- be-each2 years agoHelpful | Level 6
Hi Nancy, see screenshot below.
I have not upgraded DB to the new API, if that is why I am having this sync issue.
I need to find out how this affects access to Dropbox on my VM under Parallels. VM needs to be well-integrated with DB for certain software to run and I do not want to duplicate these Dropbox files on my VM. I'd rather not use Camera Upload, but in the end I may need to find another solution altogether.
Why can you not view the screen recording? It looks like it was deleted?

- Walter2 years ago
Dropbox Community Moderator
Thanks for the screenshot be-each - much appreciated.
While virtual machines are not officially supported, could you elaborate a tad on your workflow to see if we can advise further?
As for the issue at hand, can you clarify if you notice this on files that are online-only or available offline on your computer? Can you send us a screenshot perhaps so that we can check their syncing icons?
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