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Can only view partial folders & files on Windows 11 & Windows 10 computers.
I am using a Dell Alienware w/Windows 11, Alienware w/Windows 10, and an Android device. A couple of weeks ago I had an issue with Outlook 365 (on my Win 11 device) and had to reinstall it a couple o...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey chipdeblock, welcome to our Community!
Let's get to it. Instinctively the first thing that comes to mind is your selective sync settings, so let's rule this one out first.
Can you investigate and make sure that you haven't unchecked any folders in your selective sync settings?
While we're at it, can you also let me know more in regards to the app's current version on both of your devices, and their syncing status? You can find this by hovering your mouse over the little Dropbox icon in your taskbar, next to your WiFi.
I know this might sound trivial, but can you try signing out of the app and then back in?
Lastly, have you made sure that you're signed into the correct Dropbox account across all the platforms (mobile and desktop app, and website) ?
Let me know more, and we'll take it from there!
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