Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
herrliedholm
3 years agoExplorer | Level 4
Cannot open text files. Undefined error.
When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it...
herrliedholm
3 years agoExplorer | Level 4
Yes, making them as available offline solves the problem. So you are confirming that Dropbox is unable to open text files directly from windows explorer? When can I expect to have this fixed? It is what dropbox is all about, making cloud storage available without effort and complexity.
Regards
/Peter
Megan
Dropbox Community Moderator
3 years agoHi herrliedholm!
Thank you for alerting us to this problem. Dropbox engineers are aware of the problem and are working on a solution. Sorry for any inconvenience this is causing. We'll update you shortly on this issue.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!