Forum Discussion

Big Maho's avatar
Big Maho
Explorer | Level 3
2 years ago

Cannot view Excel files created on Windows 10 PC from a new Windows 11 PC and vice versa

How do I view excel files in my dropbox that were created on a Windows 10 PC on my new Windows 11 PC and vice versa? Here is the error message when trying to access an excel doc created on my Windows...
Error Messages
Preview
windows
Big Maho's avatar
Big Maho
Explorer | Level 3
2 years ago

Hi Walter,

The files only live in the dropbox account.  I have the ability to save them locally but my wife and I share files using the single dropbox account for our business.

 

I have tried to shorten the names but still do not have success opening them. When you refer to another location, are you referring to another location inside my dropbox account?

 

Regards,

Dave/Big Maho

Big Maho's avatar
Big Maho
Explorer | Level 3
2 years ago

Hi Walter,

Sorry for the delay. Still working on this when I have time. I assume that all the files I want both of us to view should be online only if I want us both to see them, yes?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!