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Andreas K.25's avatar
Andreas K.25
Explorer | Level 4
3 years ago

Can't access a folder: 'This folder does not exist' error

Hi experts,   I have a strange issue with one of my folders. If I try to view the /Public/Samples folder online, regardless which browser (FireFox / Edge), I only get an error message "The folder...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

This for the info debasissadhukhan, Krunoslav, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

debasissadhukhan's avatar
debasissadhukhan
Explorer | Level 4
3 years ago

yes..you can reach out to my eamil id 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, I've sent you an email, please could you reply to it when you get a chance!

  • Andreas K.25's avatar
    Andreas K.25
    Explorer | Level 4
    3 years ago

    Thanks to everyone on the DropBox team, the engineering team solved the problem.

     

    I am no longer having problems, everything is working normally again.

     

    Good job, best regards,

    Andreas.

  • debasissadhukhan's avatar
    debasissadhukhan
    Explorer | Level 4
    3 years ago

    Problem got resolved. Thanks DropBox team

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