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"can't be opened because the original item can't be found" problem
Ugh. I don't know what happened. Drop box was asking me something and I must have clicked agreed to something and now all my files and folders "can't be opened because the original item can't be foun...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorI see, thanks for this info, scy.
What you could do in this case, is to simply move the files from the Dropbox (Old) folder to the one with the random files.
The one that currently has the random files is the Dropbox folder that's actually syncing.
So, if you move the files from the old Dropbox folder to it, they will sync and basically get uploaded to your Dropbox account.
I hope this clarifies things, but let me know if you still have questions!
Hi. Thank you for the response and the help.
I have a few questions. Sorry in advance if they are dumb.
1) If I move everything in "Dropbox (old)" into the other dropbox folder, I assume I will need to update all the folder short cuts on the left side of my finder window so they work?
2) What will happen the dropbox account and the files associated with "dropbox (old)" that I assume are backed up the dropbox cloud?
3) if all the old files are greater than the capacity of the working dropbox account what happens?
4) Is drop box duplicating my files on my computer?
5) Should I be concerned that when I go the dropbox from the menu and and it get to the area of "manage backups" it says "lets get started" for my mac. It appears like nothing is backed up.
Thanks again for your patience and help!
- Hannah
Hey scy, not a problem! Let me see if I can answer your questions:
1) If after the move, the shortcuts don't seem to work, you might need to update them indeed.
2) Since the Dropbox folder on your computer is named "Dropbox (old)" that means it's no longer syncing. So any changes you make to this folder, won't sync to the account that contains these files online.
3) If by adding the files to the working Dropbox folder, the account goes over quota, it will just stop syncing.
4) Dropbox is not duplicating your files, but if you're using the Dropbox application, any files you have in your account online, will sync locally as well, so they might take up your hard drive space.
5) If you have a different account linked to the computer now, it probably makes sense. Do you see a backup folder in the old Dropbox folder?
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