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Ryan A's avatar
Ryan A
New member | Level 2
3 years ago

Can't Close A File

Can anyone help?  Myself and 2 colleagues are not able to close a page/document once previewing, we have to restart dropbox every time.  Can anyone please advise?
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saima1412's avatar
saima1412
Explorer | Level 3
3 years ago

One thing you can try is clearing your browser cache and cookies. This can often help resolve issues with web-based applications like Dropbox. Another thing to check is if there are any pending software updates for your web browser. Updating to the latest version can sometimes help fix issues with web-based applications. If neither of these solutions work, you can try reaching out to Dropbox support for further assistance. They may be able to provide more specific troubleshooting steps based on your particular issue.

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