Forum Discussion

msebold's avatar
msebold
Explorer | Level 3
6 years ago
Solved

Can't copy ANY files onto Dropbox

I haven't been able to copy files INTO Dropbox for a few weeks now.   I am on a Windows 10 system, and up until recently I could drag and drop files into Dropbox.  Now I drag and drop and nothing hap...
desktop
Download
sync
upload
windows
  • Jay's avatar
    Jay
    6 years ago

    Do you have a Dropbox folder located in Explorer? If not, then it sounds like you’re running the S Mode app.

     

    If the app isn’t syncing with the site, try uninstalling it by right clicking the app from the Start menu, and then reinstall it from the Windows Store, if you can’t install the desktop app from the Dropbox site.

     

    Keep me posted!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Are you using the Dropbox desktop application from the Dropbox site, or are you running the Dropbox for S Mode app from the Windows Store?

msebold's avatar
msebold
Explorer | Level 3
6 years ago

I believe it's the app from the website.  However, the DB icon on the taskbar permits me to open "Dropbox for S mode."  I've tried both ways, and neither allows me to drag-and-drop documents into DB.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Do you have a Dropbox folder located in Explorer? If not, then it sounds like you’re running the S Mode app.

     

    If the app isn’t syncing with the site, try uninstalling it by right clicking the app from the Start menu, and then reinstall it from the Windows Store, if you can’t install the desktop app from the Dropbox site.

     

    Keep me posted!

    • msebold's avatar
      msebold
      Explorer | Level 3
      6 years ago

      Thank you Jay.  I downloaded the app from Microsoft and loaded it.  That did it!  Works fine now.  Great job!

       

      Thanks for your help,

      Mike S.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Glad to hear that it's working now, msebold.

         

        Enjoy your weekend!

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