can't download files from my dropbox

It could also be because you already have the files/folders synced to your computer. Then you won't get the "download button" in the web interface.

What I'm trying to do is take the files off Dropbox and save them on a hard drive.
I don't want to lose the files but it seems very difficult to move files from Dropbox to laptop. I'm almost trapped into keeping them in Dropbox!!!

LMFAO  This was the solved answer?  Condescending talk of...."it shouldn't be that hard." [profanity removed according to the Community Guidelines].

I'm having the same issue and can't download the file using the web interface. I click the download button and nothing happens.

Hi Jane

Thanks for the reply.

Clearing the cache doesn't work, using Google Chome or MS Edge doesn't work.
Trying to download a different file doesn't work.

The error message says "There was an error downloading your file." 

I've checked the browser permissions and other than blocking ads, midi player and pop ups and redirects (default chrome behaviour) everything else inclduing downloads is available.

You'd think that I ought to be able to download my own files, right?

Error Message

I've sanitised the file on the image but that's the error being shown.