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Can't look at files drop box in S mode
I can't look at files and they won't sync and all files show locked. The other 2 user are not having this problem.
No I can't see the files on dropbox. Only if I search for them, and still won't open.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi David Sparks, let's check a few things here!
Can you try to open the Dropbox app interface, instead of navigating to this folder via file explorer and try opening the file from there?
If you open the S mode app, can you try to make the file available offline?
I tried that and it did not work. I did realize that my dropbox was call Reliant and now it's not.
I also downloaded dropbox that was not s mode. But everything is still locked.
- Megan
Hi David Sparks, when you say your Dropbox was called "Reliant" do you mean the account name, or a specific folder?
It sounds like you might have downloaded our stable version of the app, is this correct? If so, can you clarify the app's precise syncing status, and how the content looks inside your Dropbox folder?
Feel free to send me a few screenshots too.
I found the Reliant Dropbox folder by searching for it. But I still can't open it.
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