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VeMax's avatar
VeMax
New member | Level 2
3 years ago

Can't open file Excel protected by password

From 1 weeks I can't non more open my .xlsx file protected by passoword on my Android phone. Return this error message : "Type of file not supported"
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ChickenDuck's avatar
ChickenDuck
New member | Level 2
3 years ago

I have the same problem - no changes made and as from around a week ago Dropbox refuses to let me open password protected excel file, even though I can open it using excel, but not from Dropbox. Can Dropbox just open with Excel instead of preventing it from being opened at all? I am using dropbox on android 13 mobile phone. My workaround is to download the file then open it, then upload to Dropbox again.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ChickenDuck, currently it isn't possible to open password protected files in the Dropbox mobile app. Do you not get an option to 'Open with' and then choose the Excel app via the ellipsis when previewing the file?

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