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elfrock's avatar
elfrock
Helpful | Level 6
3 years ago
Solved

Can't open pdf on first generation ipad

I occasionally use my 1st gen iPad for display purposes. I transferred a pdf via Dropbox, and when I clicked on the file to open it I got a gray page. And seemingly no way back to the file list. I t...
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  • elfrock's avatar
    elfrock
    3 years ago

    Hi Megan Yes I have wifi and have transferred the pdf via iMessage and it opens fine on the old iPad.

     

    So I have a viable workaround. But it seems I will have to live without a functioning DropBox there. No big problem as I rarely use the old iPad. Just needed it for this one job.

elfrock's avatar
elfrock
Helpful | Level 6
3 years ago

P.S. I just sent the same pdf to DB via iMessage and it opens fine.

elfrock's avatar
elfrock
Helpful | Level 6
3 years ago

Whops! i meant sent it to iPad via iMessage

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Krabut, in regards to your concerns: keep in mind that if someone installed that version of the app at the time that it was released before the OS version was deprecated, then it's possible to still have access to the app. However, it's indeed it's not expected to work 100%.

     

    Do you have WiFi on at the moment, elfrock? How about trying to access the .pdf using cellular data? 

    • elfrock's avatar
      elfrock
      Helpful | Level 6
      3 years ago

      Hi Megan Yes I have wifi and have transferred the pdf via iMessage and it opens fine on the old iPad.

       

      So I have a viable workaround. But it seems I will have to live without a functioning DropBox there. No big problem as I rarely use the old iPad. Just needed it for this one job.

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