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alessandrofola's avatar
alessandrofola
Explorer | Level 4
6 years ago
Solved

Can't open Word Files online after uploading in Dropbox (Mac)

Hello.  I downloaded a .doc file from Dropbox on my Macbook Pro.  Then, i worked on the file, changed its name and content. I then uploaded it on Dropbox (same folder as the downloaded file) but ...
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  • Daphne's avatar
    Daphne
    6 years ago

    Hi there alessandrofola, I hope you're well today!

    To be able to open the file within the MS Office Online apps, the file would need to be .docx file type.

    Can you try changing the file extension to this and see if you can open the file without any errors?

    Let me know how it goes!

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi there alessandrofola, I hope you're well today!

To be able to open the file within the MS Office Online apps, the file would need to be .docx file type.

Can you try changing the file extension to this and see if you can open the file without any errors?

Let me know how it goes!

alessandrofola's avatar
alessandrofola
Explorer | Level 4
6 years ago

It seems now it works! Thank you very much!

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I'm happy to hear that alessandrofola!

    If you need anything else, I'm just a post away. :grin:

    Have a wonderful day ahead! 

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