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MaryjoB's avatar
MaryjoB
New member | Level 2
3 years ago

Can't play after renaming

I renamed a video I had uploaded of my daughter singing. I've played it many times. Since I renamed it the photo is gone and I can't play the video. It tries to take me to my Samsung Health app. What...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
MaryjoB wrote:
I renamed a video I had uploaded of my daughter singing. I've played it many times. Since I renamed it the photo is gone and I can't play the video. It tries to take me to my Samsung Health app. What happened? All I did was change the name?!?

Did you remove the file's extension? That's the 3 or 4 characters at the end of a file following the period, such as .MP4, .AVI, .MOV, etc. A file extension is what your device uses to know how to open a file. Without it, the device won't know what application to use to open the file.

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