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jote's avatar
jote
New member | Level 2
3 years ago

Can't see videos playing- anyone else having this issue?

I can see the thumbnails when I scroll over the time bar at the bottom and I can hear the audio but can't see the video.  This is happening since yesterday. Is anyone else having this issue? I rest...
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Button10's avatar
Button10
New member | Level 2
2 years ago

It works in Chrome!  Whyyyyyyy?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Button10, wishing you a great week ahead! 

 

Since it's working when you use Chrome, but when you try a different browser, it doesn't then this means it has something to do with the browser you use. 

 

You can start by clearing your browser's cache.

 

And even restoring your browser to its default settings and disabling any browser plugins, or even updating it. 

 

If you need something else, please let me know and I will be more than happy to help every step of the way. 

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