Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

mcconnor's avatar
mcconnor
Helpful | Level 5
3 years ago
Solved

Can't view my folders anymore

Since a a week or so I can't view my folders on Dropbox anymore in the web browser. I can log on to my Dropbox fine but as soon as I try to enter any folder I get (in German): "irgendetwas ist hier be...
Error Messages
View
Web
  • mcconnor's avatar
    mcconnor
    3 years ago
    Today I installed chrome. With that it works. But for years now Samsung internet did also work.... Maybe there is workaround for this browser?
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Does it work on a different browser? Maybe an incognito/private window? 

  • mcconnor's avatar
    mcconnor
    Helpful | Level 5
    3 years ago
    Today I installed chrome. With that it works. But for years now Samsung internet did also work.... Maybe there is workaround for this browser?
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago

      I dont believe Samsung internet is a supported browser here, so, that could be the issue (its not one I've heard of, sorry!)

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!