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mattbailey's avatar
mattbailey
Explorer | Level 4
2 years ago

Comments box bug: not showing comments, and disappearing.

Hi all,   As recently as January 2024, the comment box when scrolling through documents has become really buggy, with the box disappearing, and entire comments disappearing. This is really concer...
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Storm2's avatar
Storm2
New member | Level 2
2 years ago

Hi,

 

I am having the same issue and it is happing on Chrome and Edge. I am not using incognito mode either. I need to leave comments on each of the files when scrolling through and having to click on comments button on every file is really time consuming and irritating. Did dropbox do an update in January which might have caused this issue?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Storm2 wrote:

I am having the same issue and it is happing on Chrome and Edge.

It's worth testing on a browser other than Chrome or Edge.

 

Both Chrome and Edge are based on Chromium. Typically, if you're experiencing a browser-related issue in one, you'll experience it in the other as well. Try Firefox or some other non-Chromium based browser.

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