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radu-dnl's avatar
radu-dnl
New member | Level 2
4 years ago
Solved

Configure trusted client user-agents: Windows Installer user-agent download blocked by Dropbox

Hi, Is there any setting in dropbox where I could configure the trusted client user agents? It seems dropbox web server filters the file download requests depending on the client's user-agent. ...
  • Jay's avatar
    4 years ago
    Hi radu-dnl, thanks for posting today!

    Currently, there isn't an option to change the user agent on the Dropbox site.

    If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!

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