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DB thinks I am offline
Both my laptop and desktop are connected to my account. This issue is with my desktop only. If you are reading this it is because my internet is working fine, as I proved outside of DB. It's also ...
Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.
So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.
(I should also answer about that shared file. Still got error message here on Chrome.)
No network or special setup. Totally vanilla. I have a laptop that is using the same wifi modem. Dropbox works fine there, even on Chrome.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThis means there's something specific on that machine which is preventing connections to Dropbox, and generating this error from there.
Do you have another computer profile, or login, on the machine, in order to see if that profile can access Dropbox?
No, I am the only user of this computer. You can't really say that anything is preventing connections. (The connection is there, or I wouldn't be able to save files. It's that the system doesn't recognize the connectivity that exists. Many error messages, of course, are themselves in error, as here.) The only issues I have are when trying to play back audio files or read pdf's.
This is me trying to read my own stuff online. I'd be curious what it would say if I tried to read something (a pdf, say) from someone else.
- Walter
Hey Norfolk VHF, sorry to hear you're still having issues with this.
Can you please clarify your browser's version for us?
Also, did you try clearing your browser's cache or another browser, preferably with no extensions or plugins running?
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