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Forum Discussion
KaiCaughman
6 years agoHelpful | Level 5
Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying...
- 6 years ago
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
Jay
Dropbox Community Moderator
4 years agoAs it sounds like you enabled the computer backup feature, the files should be visible on this page, from which you can download them to your machine.
Akerke Maulenbay
4 years agoExplorer | Level 3
Mb I need to use a rewind option? Is it helpful?
- Megan4 years ago
Dropbox Community Moderator
If you're using a plan that allows you to use Rewind, then feel free to Akerke Maulenbay.
In the meantime, can you let me know if you get any errors when trying to recover content from the events page?
You can click on the blue link to open the event details page. For larger events this page will list all files included in it. For most deletions, you will be able to recover the files from this page.
- Akerke Maulenbay4 years agoExplorer | Level 3
No, I was using the free version. But if rewind would help I will buy to recover files.
The problem is - it says files do not exist.
Yes, I see that I can recover SOME of them. But I need almost all of them. And those I need the most "do not exist'. But I can see them as "deleted" on the events page.
- Akerke Maulenbay4 years agoExplorer | Level 3
Rewind is not working.
- Jay4 years ago
Dropbox Community Moderator
How long ago were the files deleted from your account, was it longer than 30 days ago?
- Akerke Maulenbay4 years agoExplorer | Level 3
No, it was a week ago.
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