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deleted files re-synced for no reason
hello, i have deleted about 500 jpg files (out of 2000 files big folder), dropbox started to sync whole account and downloaded the deleted files again. On website i can see they were removed - i eve...
Thanks for keeping me in the loop loomy!
At this point, could you try re-installing the app on the affected computer and let me know the results?
If the issue persists, would it be OK with your if I reached out to your Dropbox associated email address to work on this together?
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for your swift reply too loomy!
Could you clarify if those files were within a shared folder? In that case it would make sense that you don't see an option to permanently delete them but only to restore them.
In any case, if you'd like to permanently delete your files you can do so from the Deleted Files page here: https://www.dropbox.com/deleted_files
Note that those files won't be recoverable in any way (not even through our Support team) after you do this.
I hope this helps and please keep me posted on your progress.
well it is not a folder shared with other people
it is my camera uploads folder, wanted to remove the broken and bad photos but i am not able to. i perm deleted it from dropbox site as you instructed me, unsynced, synced my app, files were indexing for a long time... and it all remained there on the disk, nothing was removed
if i unsync, remove the whole folder, sync back, only the files i want will download right?
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