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Forum Discussion
denwahwoo
3 years agoExplorer | Level 3
Desktop App Notifications not taking me to comments...
Hi all, In the last week, any new notifications I get for comments on a shared file, still show in my app (taskbar pop-up) but when I double-click the notification, it takes me to the shared file...
Erik-STA
3 years agoExplorer | Level 3
We are experiencing the same issue. Our entire team.. if we click on the dropbox icon when we receive notification of a comment, it takes us to the document only, no Dropbox links or comments. We are using Chrome and Safari, MacBook
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