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Abara1's avatar
Abara1
Helpful | Level 5
8 years ago
Solved

Direct download always fails

I have to download a somewhat important 20 GB .zip file from dropbox, but everytime I try it fails at 50-60% and it's impossible to restart it. I'm downloading through direct link, because I dont have a dropbox plan and can't save it to dropbox. Is there is any workaround to get this file?

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  • Walter's avatar
    Walter
    8 years ago

    Sorry to hear you feel this way Kristwithak - is there anything I can help with? 

    I understand that you've resolved your issue by now, yet, if you'd like me to have a look into it for you, please attach a screenshot in your next response and feel to provide any information you think might help our investigation (such as the browser you're using, the size and number of files you're trying to download etc.)

    Thanks!

    Abara1 - Did you have the chance to ask the original sender to send this to you in smaller batches ?(20.3 GB are a lot of data to download for any web browser - this is why I think it would work with smaller chunks of this zip file)

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    Sorry to hear you feel this way Kristwithak - is there anything I can help with? 

    I understand that you've resolved your issue by now, yet, if you'd like me to have a look into it for you, please attach a screenshot in your next response and feel to provide any information you think might help our investigation (such as the browser you're using, the size and number of files you're trying to download etc.)

    Thanks!

    Abara1 - Did you have the chance to ask the original sender to send this to you in smaller batches ?(20.3 GB are a lot of data to download for any web browser - this is why I think it would work with smaller chunks of this zip file)

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