We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Direct Download: "cannot create file" error
In trying to "direct download" dozens of video files, many will download fine but many will bring up a "cannot create file" error and won't download. I've tried downloading many files at once, one at...
Thanks for the response, Jay! I'm attempting to download from a friend's folder that they've sent me a link to. Dozens of files I clicked "Direct Download" on yesterday and this morning actually started working this afternoon. So I got a bunch of them downloaded. Then suddenly tonight immediately after numerous downloads, one or two started giving me errors again while a couple others would download, then it shifted to all files bringing up the error. Screenshot attached.
I tried resetting the cache on the browser. I have too much saved information elsewhere that I rely on daily to do a full browser reset. Ultimately, the only thing that worked for me was to give up and try again the next day. Kind of a ridiculous "solution" for efficient workflow, but...that's what worked. Thanks for your advice!
- Megan
Dropbox Community Moderator
Hey cwanderson!
Happy to see that your issue is resolved for now.
If the same thing happens in the future, or if the issue remains please let me know, and I'll be more than willing to give it a closer look.
Don't hesitate to get back to us if anything comes up.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
