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Forum Discussion
KeithRG
4 years agoHelpful | Level 5
Disaster Recovery: restoring System Image & then using Dropbox to update my data to latest versions
I use:
Acronis True Image to image my system from time to time
And all my documents, pictures etc. are backed up to Dropbox (as well as to a second cloud data backup app) and are synced across ...
- 4 years agoHi KeithRG, in general, there can be issues when recovering the old Dropbox folder via a backup from another service. It could result in the files on the machine overwriting those on the site, since they could be determined to be newer files.
There are also additional issues such as file permissions associated with the old computer profile, which would cause further syncing issues, corruption, and potentially data loss.
Our best recommendation is to not recover the Dropbox folder or app with the backup, and to instead install the Dropbox app as new, and then have the Dropbox app sync the files normally from the site to a new, empty, Dropbox folder.
KeithRG
Helpful | Level 5
Several times in the past I've had to reimage my disk (fortunately not for a long time now, but I need to be ready should such a thing happen again hence my question), once or twice even replace my disk due to disk failure. Never (so far) has this caused deletion of my data files.*
So, after reimaging, I'm left with a restored disk but with data versions dating back to when I made that system image. I know I can use the safe procedure of starting the Dropbox procedure from scratch, which is starting with no data on my reimaged disk, reinstalling Dropbox and then waiting for it to restore my data from the Dropbox Cloud.
That is not my question. So let me repeat. If I reimage my disk and then turn wifi back on again:
- Will the old versions of my data files from the system image replace the current versions in the Dropbox Cloud?
- OR: will the current versions in the Dropbox Cloud replace the old versions from the system image?
That's the question I'd like the answer to. If possible.
*And as you point out, if that did happen they'd likely be deleted from the Dropbox Cloud as well ☹️. But that's not my question.
Jay
4 years agoDropbox Staff
Hi KeithRG, in general, there can be issues when recovering the old Dropbox folder via a backup from another service. It could result in the files on the machine overwriting those on the site, since they could be determined to be newer files.
There are also additional issues such as file permissions associated with the old computer profile, which would cause further syncing issues, corruption, and potentially data loss.
Our best recommendation is to not recover the Dropbox folder or app with the backup, and to instead install the Dropbox app as new, and then have the Dropbox app sync the files normally from the site to a new, empty, Dropbox folder.
There are also additional issues such as file permissions associated with the old computer profile, which would cause further syncing issues, corruption, and potentially data loss.
Our best recommendation is to not recover the Dropbox folder or app with the backup, and to instead install the Dropbox app as new, and then have the Dropbox app sync the files normally from the site to a new, empty, Dropbox folder.
- KeithRG4 years agoHelpful | Level 5
Thanks, Jay !
Finally I have a clear answer to the question I asked.
You will see that in the other thread which I link to above (somehow, and inadvertently, this thread got duplicated), Mark (Super User II) replies that the scenario I lay out — restoring the Dropbox data from my System Image and then letting it be updated by the Dropbox Cloud — did work for him "the few times" he tried it, but you are crystal clear that this is a potentially dangerous avenue to take and could end up with undesired consequences.
That's what I wanted to know, and you have answered my question clearly. I have therefore "Accept(ed your answer) as Solution".
Thanks so much!
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