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helplifew's avatar
helplifew
New member | Level 2
2 years ago
Solved

Account Recovery

I received an email saying that my account was canceled in 2017. When I log in with that account now, a new account is created. Is it possible to restore the canceled account?

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  • Rich's avatar
    Rich
    2 years ago
    helplifew wrote:

    I received an email saying that my account was canceled in 2017. When I log in with that account now, a new account is created. Is it possible to restore the canceled account?

    No, that's not possible. Once an account has been deleted, it's not possible to recover the account or any data that it contained.

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    helplifew wrote:

    I received an email saying that my account was canceled in 2017. When I log in with that account now, a new account is created. Is it possible to restore the canceled account?

    No, that's not possible. Once an account has been deleted, it's not possible to recover the account or any data that it contained.

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