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aa592's avatar
aa592
Helpful | Level 6
4 years ago

"Display Limit Reached" message when trying to view my photos

Hi---   I keep all my photos on Dropbox. It's usually great-- I open the app and scroll back and go back literally years and years and years. If I want to see a photo from November 2014, I could ...
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Mvj15208's avatar
Mvj15208
Explorer | Level 4
4 years ago
This is happening in the app. How do I send you a picture?
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Mvj15208, sorry to jump in, but I wanted to mention that you should be able to attach a screenshot in your reply from within your reply's box via the photo icon. 

 

If you're not seeing it, you can send us a shared link to the screenshot instead. 

  • katehannigan's avatar
    katehannigan
    Helpful | Level 7
    4 years ago
    Hello, I am having the same issue with “display image reached” message.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi Mvj15208 and katehannigan, I hope you’re both doing great!

       

      Has any of you tried to clear the Dropbox app’s cache, by any chance, and reinstall it afterwards? 

       

      Does that seem to help perhaps?

      • katehannigan's avatar
        katehannigan
        Helpful | Level 7
        4 years ago

        Hi Nancy 

         

        Thanks for your suggestion, I have just tried both of those things. I cleared cache on the app and then deleted the app from my iPhone and reinstalled it. Unfortunately that didn't help. I can still only scroll as far as August 2012.

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