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aa592's avatar
aa592
Helpful | Level 6
3 years ago

"Display Limit Reached" message when trying to view my photos

Hi---   I keep all my photos on Dropbox. It's usually great-- I open the app and scroll back and go back literally years and years and years. If I want to see a photo from November 2014, I could ...
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bradnewengland93's avatar
bradnewengland93
New member | Level 2
3 years ago
I’m having the exact same problem. Dropbox won’t let me scroll past 2017. It says to search in “Files” but I did not put my photos in files. Dropbox has allowed me to see all of my photos that I’ve uploaded to them up until the recent past. I should have full access to all of my photos, as should everyone. Please, I BEG YOU, please fix this problem! Or I will have to go to a competitor’s platform for backing up my photos. Your forum does not have the functionality to attach screenshots here. I do have one though. Please someone other than a robot look deeper into this. This is unacceptable!
Thank you for your prompt attention to this huge problem.
aa592's avatar
aa592
Helpful | Level 6
3 years ago
Yes! This is my exact situation! They need to fix this. I’m going to migrate everything out of Dropbox and cancel it otherwise.

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