Forum Discussion

aa592's avatar
aa592
Helpful | Level 6
4 years ago

"Display Limit Reached" message when trying to view my photos

Hi---   I keep all my photos on Dropbox. It's usually great-- I open the app and scroll back and go back literally years and years and years. If I want to see a photo from November 2014, I could ...
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Sandy1231's avatar
Sandy1231
Helpful | Level 6
4 years ago
From the so-called “responses” from Dropbox, they don’t really seem to care about this issue. They keep asking for screenshots, but I’m sure they know exactly why we are all having this serious problem! I always told people how great Dropbox was and I was always extremely happy with the service, that is until this whole “display limit reached” rendered most of my photos unviewable. Even when I try to look at a photo that is within the so called acceptable date range, it will just spin and attempt to load, and then crash. Sooo frustrating! I need to find a new service that actually works. And that has people actively working on correcting known issues such as this, rather than give mindless replies!
Glolynn72's avatar
Glolynn72
Helpful | Level 5
4 years ago
I’m in the process of trying to transfer all of my photos from Dropbox to google photos. With them you can search for images by several different ways and filters. That has been extremely helpful to me. I refuse to pay almost $14 a month for something that isn’t even working.
Good luck!!!
  • Sandy1231's avatar
    Sandy1231
    Helpful | Level 6
    4 years ago
    I agree! What a nightmare Dropbox has become. Also, if I get one more email that I’ve earned a stupid Dropbox badge. I’m going to lose it lol. I don’t need badges to make me feel good. Lol.
  • aa592's avatar
    aa592
    Helpful | Level 6
    4 years ago
    Ooh good to know. Maybe Google is the way to go. Do you know how to do a massive (I mean like 200k photos) file transfer from Dropbox to Google??
    • katehannigan's avatar
      katehannigan
      Helpful | Level 7
      4 years ago
      Dropbox, this is such a joke and so unbelievably frustrating. I don’t want to have to change platforms. Just put it back to how it was!! What is the problem???!! 😞
      • katehannigan's avatar
        katehannigan
        Helpful | Level 7
        4 years ago
        Even though I don’t want to have to change, I had a look around online and found a platform called pCloud which seems similar to Dropbox (but hopefully better). Does anyone have any experience with pCloud?
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey guys, I hope you're doing well! 

       

      Keep in mind that due to performance reasons, we have a limit in place on mobile to only load 100,000 photos and then any new photos after that. 

       

      For the web this shouldn't be the case and you should be able to see all your photos. Your photos are definitely still there, we just might not load them onto the photos tab.

       

      I hope this clarifies. 

      • aa592's avatar
        aa592
        Helpful | Level 6
        4 years ago
        Since when? This didn’t used to be an issue.

        And I still can’t load them in my files tab either.

        Please fix this.

        Come on.

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