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aa592's avatar
aa592
Helpful | Level 6
4 years ago

"Display Limit Reached" message when trying to view my photos

Hi---   I keep all my photos on Dropbox. It's usually great-- I open the app and scroll back and go back literally years and years and years. If I want to see a photo from November 2014, I could ...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi everyone, we apologize for the delay in our response as we were investigating this matter. It's expected to receive this display limit error when trying to view or scroll through a large amount of files via the Dropbox app.

 

As a workaround, we'd recommend using the Dropbox site via a browser.

aa592's avatar
aa592
Helpful | Level 6
4 years ago
Nope nope nope nope. That’s not an acceptable solution. Why have we been able to view our photos in our phone app for literally years (ALMOST A DECADE), and now you’re saying “ohhhhh well, use a computer. Sucks to be you. We will investigate. Blah blah blah. But keep taking your money.”

NO. NOT OK. NOT OK AT ALL.

FIGURE THIS OUT. LET ME SEE MY PHOTOS LIKE I HAVE BEEN ABLE TO FOR YEARS AND YEARS AND YEARS.

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