Forum Discussion

PatrickF's avatar
PatrickF
Helpful | Level 5
9 years ago
Solved

Download fails at 315mb every time

I have uploaded 10 1GB  files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
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Error Messages
  • Ed's avatar
    Ed
    9 years ago
    Hi all

    Thanks for your patience on this. I have great news!

    Our dev team has identified the issue and fixed it. The fix is now being rolled out.

    Thanks again for reporting and being vigilants of our community :)
Petr_Falek's avatar
Petr_Falek
Helpful | Level 6
9 years ago

For Mark

Still the same problem. Described above. Problem downloading larger files. It manifests about 10 days, various files larger than 315 megabytes, different browsers, different systems of Windows, various antivirus programs ... error in Dropbox. Work professionally! Please solve the problem. Thank you. PF

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago
I cant solve it - I dont work for Dropbox hence me asking earlier that you actually tell Dropbox via a ticket :)

Remember this is mainly a user supported forum.
  • jj1's avatar
    jj1
    New member | Level 2
    9 years ago

    I am having the same issue. i'm tryong to download a video of 506mo and the transfert stop at 315 mo precisly

    please help

    • ManMadeMan's avatar
      ManMadeMan
      Helpful | Level 6
      9 years ago

      I have found that once it stalls, if i then hit resume in the download the file picks up again. Anyone else able to replicate that?

      • ManMadeMan's avatar
        ManMadeMan
        Helpful | Level 6
        9 years ago

        The resumed download failed again at 628mb, so 314mb in, so it is limiting downloads to 314mb


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