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Mike64's avatar
Mike64
New member | Level 2
4 years ago
Solved

Dropbox.com error messages

I have tried to access "All Files" in Dropbox.com today but I keep getting the following messages:

"There was a problem completing this request." "Something went wrong at our end."

The browser is Microsoft Edge.

What can I do please?

desktop
Error Messages
View
Web
  • Megan's avatar
    Megan
    4 years ago
    Hi Mike64, thanks for posting today!

    Could you please try switching browsers to see if it makes a difference?

    Otherwise, try using incognito/private browsing mode with no extensions enabled, deleting your cache, or even resetting your browser completely.

    Let me know how it goes!

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hi Mike64, thanks for posting today!

    Could you please try switching browsers to see if it makes a difference?

    Otherwise, try using incognito/private browsing mode with no extensions enabled, deleting your cache, or even resetting your browser completely.

    Let me know how it goes!
  • Mike64's avatar
    Mike64
    New member | Level 2
    4 years ago

    Switching browsers worked. Then I went back to Microsoft Edge and deleted cookies and cache. Fine now also on Microsoft Edge! 🙂

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Fantastic news Mike64! 

    Give me another shout if something comes up.

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