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Carola3's avatar
Carola3
Explorer | Level 3
3 years ago

Dropbox is blocked because of too many downloads. What do we do?

Our dropbox is blocked because of to many downloads at the same time. How do we reset our site? 
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Carola3, I can see that our previous ticket was closed due to inactivity. 

 

Could you try to respond back, in order for a new ticket to be created, please? 

Laura Lubie's avatar
Laura Lubie
New member | Level 2
3 years ago

I've got the same issue, exactly the same message. This is so frustrating! I don't care whether it's a temporary block or not, when I've paid for a podcast and get sent the links I expect to be able to download as many episodes as I want WHEN I want! Absolutely no excuse for this, it's just poor service. I'm going to speak to the podcast owner about using a more appropriate platform. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Laura Lubie, sorry to hear about this.

     

    So, just to make sure we're on the same page,  do you get this error when trying to access a shared link to download some files someone else shared with you - is that correct? 

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