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Forum Discussion
kmccauley
3 years agoExplorer | Level 4
Dropbox is no longer capable of downloading files automatically.
The update to V175.4.5569 has broken Dropbox for me (MaxOS Ventura). My workflow is to put dozens of GB of raw images onto dropbox, and then edit and organize them on one of two different comput...
Walter
Dropbox Community Moderator
3 years agoHi there kmccauley, sorry to hear you're having issues with this.
It seems that you updated to the new desktop app for Mac OS - you can have a look at this Help Center article about the expected changes.
As for the syncing issue, could you clarify how long it's been since the app stuck at syncing?
Have you rebooted your computer at all since you noticed this?
Keep us posted!
- kmccauley3 years agoExplorer | Level 4
The issues started after Dropbox moved to ~/Library/CloudStorage in the update last week.
My workflow is to use Dropbox like a server — I upload 20-50 GB of images onto one device in a Dropbox folder, and previously, they would be available on the other device within a few hours without much intervention from me. The syncing issue now is that Dropbox won't download my files locally without a lot of babysitting and monitoring the device. And on top of that, I can no longer see the status of how much is left to download, or if it's even still downloading.
It will eventually do it, but it no longer will download large batches of files automatically if I just leave it. Showing me an icon for a fake file that isn't downloaded (and isn't downloading) is not helpful.
I have rebooted several times.
- Hannah3 years ago
Dropbox Community Moderator
Sorry to jump in here, kmccauley.
Can you please click on the Dropbox icon in your menu bar, then on your initials/profile pic, then on "preferences" and then on "sync" and send us a screenshot of what you see there?
- kmccauley3 years agoExplorer | Level 4
Sure:
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