Dropbox is stuck syncing after an update, what can I do?

Hello again everyone!

Thanks for joining us here user2891. To see those "fix" options, you'll need to keep the space bar key pressed while in the "Account" tab of the app preferences.

If this doesn't do the trick, can you check the steps I mentioned here to see if you have any symlinks within your Dropbox folder?

At the moment, this is a change that's being rolled out to everyone Matt F.16, so it may be that some of you haven't received this change yet while others have. I just want to make sure that we go over all the important troubleshooting so we don't miss anything.

Windows currently supports the use of symbolic links on 10, 8, 7 and Vista which is why I asked if everyone could check this.

I didn't want to rule out reinstalling another version of the app DarseZ if you wanted to try it. I just wanted to add to it since some of you were wondering if and how this is possible. 

So we can look into this with the device info, I've reached out to the email linked with your profile Matt F.16. Please check your inbox when you have the chance and we can go from there.

gformenti, I was able to locate your communication with my colleague via email. I've passed along your comments here to keep them in the loop. 

They might be able to assist you with the sync speeds since they can have a look into the device specifics with you. If you'd like to, I'd suggest replying back to their last email to let them know.

As always, I'm just a post away!