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Rachel L.'s avatar
Rachel L.
Experienced | Level 12
6 years ago

Dropbox keeps trying to download and sync files set to online only

I had this same issue with a particular folder when I first set up my new Windows 10 laptop, but closing and restarting Dropbox seemed to fix it. (Derp.)   Today it randomly started trying to downl...
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Rachel L.'s avatar
Rachel L.
Experienced | Level 12
5 years ago

Lusil Sorry it took me so long (anxiety) but I submitted an e-mail ticket since chat is difficult for me. I wasn't sure which category to choose so I went with "The Dropbox app" and I wasn't sure how to summarize such a lengthy issue so I sent a link to this thread. The ticket number is #12049248.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago
No worries! Thanks for letting me know, Rachel L.

I've made sure to forward your comments to the member of my team who's reviewing this for you. 

Whenever you have the chance, check your inbox for their latest message and don't hesitate to get back to them with any additional information. 

Cheers!

About View, download, and export

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