Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
rotello
3 years agoHelpful | Level 5
Dropbox on Android suddenly unable to open Text / .MD file
I ve a shared folder on my android 11 (kernel 4.4.177) in there ive a text file FILE.txt , which i renamed File.MD (markdown) so i can share with my usual note editor on MAC. it has been working perfectly for months. The first time i opened it, i was asked the default app, i set Dropbox and everything was fine.
then suddently a week or so ago, when i click on the file it just open "my garmin connect" which is not a text editor. I checked and the setting was "open with dropbox" - i deleted the preferred APP, hoping I would have been asked again ... to no avail.
if i go to default app there are none now
dropbox version on Android is 320.2.10
Can you help me?
Thanks
Manolo
51 Replies
Replies have been turned off for this discussion
- Rachel L.3 years agoExperienced | Level 12
Just started my own similar thread on this, I can't edit HTML files in Dropbox anymore as of the most recent update, only text files. It's not a beta issue, I'm using 320.2.10. Dropbox Text Editor seems to function for text files only now. With HTML files it now only offers the options to view in browsers, not edit. There's no way to add any other apps to the "open with" list.
Yes I could edit them on my laptop, but I do most of my work on my tablet when away from my computer. The app removing this option greatly eliminates previous functionality. I really hope this option can be returned in another update. ☹️
- Walter3 years ago
Dropbox Community Moderator
Hi there Rachel L. thanks for flagging this with us.
May I ask if you've confirmed that this affects all of your HTML files and could you also clarify your device's exact OS version?
A screenshot of the options you're now getting would also help! - Rachel L.3 years agoExperienced | Level 12
I have quite a lot of HTML files. 😕 I just checked a random assortment of old and new ones from various folders and none of them offer the option to open with Dropbox Text Editor anymore.
My device OS is Android 12, but I've edited HTML files already with this OS, it changed with the update to Dropbox. Also I'm pretty sure I'm not the only one experiencing this, I also found these threads:
Note those users mention HTML files seem to open sometimes, but I can't open them at all. They seem to be experiencing the same loss of Dropbox Text Editor as an "Open with" option regarding other file types, however.It still works for text files, that's pretty much it.
Screenshots should be included. First of trying to open an HTML file, then of trying to open a text file. HTML file offers only browsers now.
- Megan3 years ago
Dropbox Community Moderator
Hi andrew222651, thanks for letting us know about this!
Feel free to check Graham's response above. Our engineers are aware and looking closely into this. We'll make sure to update the thread, once we have more info on this.
Thank you for your patience!
- bpimentel3 years agoNew member | Level 2On Android, .txt files used to automatically open in Dropbox editor in an editing mode. Now it seems to open the file in a view-only mode and I have to click a button to get into editing mode. I'd like to have the ability back to open directly into editing mode.
- Walter3 years ago
Dropbox Community Moderator
Thanks for the additional information Rachel L. - much appreciated.
Could you also confirm the version of the app installed on your device and if you've tried rebooting since you first noticed this?
- Rachel L.3 years agoExperienced | Level 12
App version 320.2.10.
Cleared Dropbox cache, rebooted, no change.
- Megan3 years ago
Dropbox Community Moderator
Hi bpimentel, thanks for posting here!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve how Dropbox affects your everyday lifestyle.
If you need anything else, let me know!
- John3143 years agoExplorer | Level 3
I agree that editing and managing .txt files is a core function that makes me a paid subscriber. This month, opening small text files (512 bytes) is taking over 30 seconds. Adding "cookies" to my grocery list shouldn't take that long, nor require multiple clicks to get into an editor. I have now switch to a text editor on my smart phone (with its limitations that outweigh the time wasted by Dropbox).
- Rachel L.3 years agoExperienced | Level 12
My replies keep getting merged into others' threads where others are being told the issue is being reported to Dropbox techs to look into while I'm still being asked device/app specifications and such. It seems obvious it's not on my end, this is a change in the app itself. 😕 I hope I'm not asked to try uninstalling/reinstalling next as I have a phobia of losing my offline files, plus others with this issue have already tried that. (I'd link, but the changing nature of these threads is too confusing.)
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!