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DavidM07's avatar
DavidM07
Helpful | Level 5
2 years ago
Solved

Dropbox Paper error: www.dropbox.com refused to connect.

MacBook 14.9 OS: Sonoma 14.4    Hi, I need some advice:   When transferring video/audio clips from desktop to a dropbox paper document, the files will transfer over but there wont play, err...
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  • DavidM07's avatar
    DavidM07
    2 years ago

    Hi, thanks for your response.

     

    I can confirm, for whatever reason the audio/video files will now play with no issues at all. The error is no longer appearing.

     

    Could you offer any advice why this error has disappeared and randomly fixed it self?

     

    Thanks

DavidM07's avatar
DavidM07
Helpful | Level 5
2 years ago

Hi, thanks for your response.

 

I can confirm, for whatever reason the audio/video files will now play with no issues at all. The error is no longer appearing.

 

Could you offer any advice why this error has disappeared and randomly fixed it self?

 

Thanks

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi DavidM07, currently, we don't have any information on why the issue appears to have gone.

 

If you do experience this issue again, please contact the support team directly for them to investigate it in more detail.

  • DavidM07's avatar
    DavidM07
    Helpful | Level 5
    2 years ago

    Yeah no problem Jay, thanks for the help.

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