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dropbox pretending my files are online only while copying
Hello all.
I do not have selective sync on/I have all folders checked to be held locally.
Save HD space automatically is off.
new files default is "local"
My computer says my ...
- Thanks for the detailed response, Tom.
Since you recently downloaded Dropbox to this new computer and chose to sync your files as online-only, perhaps some of them have stayed that way.
Do they have the green check mark icon next to them, or the cloud icon?
If lots of them have the cloud icon, you can actually right click on the Dropbox folder itself, to make everything local at once.
After every file is local, can you try copying them again, to see if you get the same issue?
This is a new computer at home so it recently downloaded my dropbox files, maybe originally I accidentally allowed it to default to some files being online, but this is getting very frustrating, i counted on dropbox to be simple. all my files are local. I make a change and the save that change in dropbox online and my other computers. I want to make an extra copy of my files quickly, or I want file access while internet is down, boom no problem I never asked files to be online only, wow this is a busy week and this is really hurting my relationship with dropbox. $180 a year when I only need a couple hundred gigs.... (with extended version history)
and selective sync may technically be turned on from the past, but all the folders are checked for syncing
it just won't make sure all my files are really local- or it pretends like they aren't until I click them, then they won't open till dropbox does something with my internet. wow. wowo. wow. Lets say i wanted to quit dropbox. HOW DO I EVER MAKE SURE IREALLY HAVE ALL MY FILES FIRST. (caps for the drobox team.)
If they don't get this fixed for me asap there is going to be a really ugly review somewhere and I'm quitting the service if i can ever make sure i really have my files.
Even if it is a setting, why is it so hard to find and change and have all my files available local like I'm used to?
- Hannah
Dropbox Community Moderator
Thanks for the detailed response, Tom.
Since you recently downloaded Dropbox to this new computer and chose to sync your files as online-only, perhaps some of them have stayed that way.
Do they have the green check mark icon next to them, or the cloud icon?
If lots of them have the cloud icon, you can actually right click on the Dropbox folder itself, to make everything local at once.
After every file is local, can you try copying them again, to see if you get the same issue?I have the exact same problem. You indicate to "right click on the Dropbox folder itself and make everything local," but there is no such option when I right click. I assume you are talking about the folder on my computer, but I also tried right-clicking on folders in the online (web browser) Dropbox, but there is no option there either.
Any ideas?
- HannahHey James H.83, thanks for the nudge here.
You can only change the state of your local files from the local Dropbox folder on your computer.
So, you'd need to go to your Dropbox folder, right click on it, select Smart sync > Local.
THANK YOU! I wish I didn't need to know that magic trick to make dropbox do what it is supposed to do.(settings have all boxes checked to sync and smart sync is off) (both my computers started having this problem just from switching selective sync back and forth)
But it appears to be making all files actualllllly local
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