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lennartl's avatar
lennartl
Explorer | Level 3
4 years ago

Dropbox Smart Sync doesn't work for image sequences in After Effects

Hi,   whenever I open an After Effects project from coworkers which uses linked image sequences that I haven't yet synchronized locally, the Dropbox smart sync feature fails to sync the whole image...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey lennartl, thanks for letting us know about this.

Would you mind clarifying a few things for me?

Are the After Effects projects saved in your Dropbox account? And are you opening them directly from your Dropbox folder?

What is the sync status of your Dropbox app? You can see that by hovering your mouse over the Dropbox icon in your system tray/menu bar.

Also, a screenshot of the After Effects error would help me investigate on this further.

Thanks!

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