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johndoe789's avatar
johndoe789
Helpful | Level 5
7 years ago
Solved

Dropbox Stuck at "starting" and "checking for changes"

Hi all, Since 11th December 2018, my Dropbox application on my mac has syncing issues. The status on my Dropbox application would either say "Starting" and "Checking for changes" when I restarted i...
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  • johndoe789's avatar
    johndoe789
    7 years ago

    Hi Lusil,

    I found out what was wrong, my macbook SSD has been degraded recently (only able to perform 90MB/s write, 700MB/s read). Once I ease off the background tasks, Dropbox was able to start syncing the files.

    I hope that in the future Dropbox app will include a diagnostic tool to show what's exactly is happening. This took me a week to figure out the issue.

jlaff's avatar
jlaff
New member | Level 2
7 years ago

how do I "ease off the background tasks"?

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hello jlaff, 

Welcome to the Dropbox Community!

You can find more info about which processes are running or are scheduled to run upon startup by navigating to your OS's task manager or activity monitor. This should give you an initial idea about the relevant tasks that are working while you're on your computer.

I'll also leave this open for any other users that may have any additional input on this. 

Let me know if you have any other questions in the meantime!

 

This thread is closed due to inactivity. Please feel free to create a new topic here. 

 

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