We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
BobP45
4 years agoExplorer | Level 3
Dropbox stuck downloading to Windows
I've had a problem for the past few weeks with Dropbox no longer successfully downloading (syncing) from the server to my Windows 10 computer; it is somehow stuck or blocked and "Downloading 34 files...
BobP45
4 years agoExplorer | Level 3
Thanks Jay, was in the process of replying to my last message when yours came in.
Dropbox seems to be working now. I let it run overnight and this morning it had finished downloading and it is now also downloading new files from the Android device. Then I turned off selective sync (re-enabled all folders) and those folders got downloaded again as well.
So it may have been either the large Camera Uploads folder with 350 GB and 100,000+ files (which has now been archived and no longer under Dropbox, which now has a fresh new Camera Uploads folder), or also a mirroring application I use to backup the drive the Dropbox folder is on to another drive in real time, which I disabled last evening. I have been using the mirroring app for many years with no problems. Whatever, it seems to work now.
Jay
Dropbox Community Moderator
4 years agoNo worries! Please let us know if you experience any issues in the future.
Enjoy your weekend!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!