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Forum Discussion

Cleverbean's avatar
Cleverbean
Explorer | Level 4
8 years ago
Solved

Dropbox/keynote/pages integration

Hi.  So I know this may very well be a problem on my end, but I can’t seem to solve it so I thought I’d try here.  I’m using a new iPad pro, and I’m having trouble using it with pages and Keynote.  I...
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  • Jane's avatar
    Jane
    8 years ago
    Hey 
    Cleverbean, 
     
     
     
    Thanks for posting on the Forum on the issue you’ve experienced, let’s work on that together!
     
    • Initially, assuming that you’re running the latest version of the Dropbox application on your phone (82.2), can you also ensure you’ve installed all OS updates? Also, ensuring that you’re running the latest version of Pages/Keynote, where you’re editing your files on your phone is also advisable. 
    • Secondly, are you getting any error messages? Any detail you could include would be extremely helpful, as well as any screenshots, so that I make sure we’re on the same page. 
    • Last but not least, as you might be getting the duplicate files due to a connectivity issue (eg. have you noticed any latency in your network by any chance?), have you tried repeating while connected on your data provider? 
     
    Thanks again & once I have this info, I’ll do my best to analyze & troubleshoot with you here!
JCNC's avatar
JCNC
Explorer | Level 3
6 years ago

I'm having the same issue when working with pages on my iPad pro. Hundreds of conflicted copies are created. This does not appear to be a problem with other programs. I have fixed this by taking the file out of dropbox and working on it locally. Once I finish I return it to dropbox. Is there a less convoluted fix?

Janethethird1's avatar
Janethethird1
New member | Level 2
6 years ago
Yes my original ‘fix’ of changing the keynote settings to ‘save to dropbox’ only worked temporarily! Then the problem started again.
What I do is turn off WiFi to work inside keynote, then turn it back on to upload the new version
  • JCNC's avatar
    JCNC
    Explorer | Level 3
    6 years ago

    It seems like saving "only to iPad" is currently working and still syncs with dropbox when the file is opened within dropbox. We'll see how long it lasts!

     

  • Tobi7's avatar
    Tobi7
    New member | Level 2
    6 years ago

    Issue still exists on my iPad Pro.

     

    Any news from the DB-team?

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