We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Matthew T.19
11 years agoNew member | Level 1
Error (403) when trying to download my own files
Hi, I hope someone can help me with this.
I log into my Dropbox account and try downloading any files and I get this message: -
Error (403)
It seems you don't belong here! You should probabl...
- 10 years ago
Debra G.4
10 years agoNew member | Level 1
I am having same issues! Help! Isn't there a dropbox help phone number? Can't I speak to someone? This has been going on for some time and I am feed up with it. I have extended plan-138.00 per year and I can't download any of my own files or documents. IF I drag them to my desktop I can't edit them. If I try to save them to desktop, hard drive, flash....states I don't have permission! Frustrated!!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
This appears to be affecting share links that have passwords on them. Removing the password results in a working link once again. Please use the following topic to follow this issue, or to add any additional information. Thank you.