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Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool"
this has been going on since yesterday and i dont see any outages listed on the outages page
someone please get back to me asap with a resolution
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me too! I've never received this error before. Does this mean that their server has crashed??
Is there anyone from Dropbox on to assist with the error 500 or is this just where everyone comes to complain?
- Mark
Super User II
It says solved as thats a way of 'Sticking' posts of updates together.
See https://status.dropbox.com/ for status updates I am getting the error 500 after logging in too. At first, I was alerted my password had expired and requested I change my password. Now when I log in using the new password, I'm getting the Error 500 message. Funny thing, the iOS mobile app is still responding to the old password. Seems the system isn't synxing correctly.
- MarkPlease see other threads.
It seems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place) and https://status.dropbox.com/ Also getting the 500 error.
HA!
Just checked the Twitter @dropboxsupport feed.. An outage a month for the last 4 months at least.., Didnt they announce a new CTO last month? Get the coffee out..
- MarkHiker - you wont be asked to update your password on any connected device as they work on secure tokens not passwords.
- MarkPlease see other threads.
It seems Dropbox is having a service issue.
Please see https://www.dropboxforum.com/t5/Error-messages/error-500/m-p/192873#M10151 for updates (to try and keep everything in one place) and https://status.dropbox.com/
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